Question 1

What products does Ritachi Coffee supply?

Accepted Answer

Ritachi supplies green coffee beans, roasted whole beans, ground coffee, drip bags, coffee ingredients and OEM or private-label coffee products.

Question 2

Where is Ritachi Coffee located?

Accepted Answer

The factory is located in Bao Loc City, Lam Dong Province, in Vietnam’s Central Highlands coffee-growing region.

Question 3

Which countries does Ritachi export to?

Accepted Answer

Ritachi exports to more than 12 countries, including the United States, Germany, Japan, South Korea, Canada, France, Spain, Taiwan, the Philippines and Luxembourg.

Question 4

What coffee varieties are available?

Accepted Answer

The company supplies several Robusta products, including Grade 1, Screen 16/18, peaberry and wet-polished coffee, as well as Catimor Arabica from Cau Dat.

Question 5

What processing methods does Ritachi offer?

Accepted Answer

Available methods include Natural, Honey, Washed and Vera Fermentation, a proprietary 168-hour anaerobic fermentation process.

Question 6

What is the minimum order quantity?

Accepted Answer

The standard MOQ for roasted OEM coffee is 600 kg. Trial orders from approximately 100 kg may be accepted for new partners. Green coffee exports normally start from one full container of approximately 18–19 metric tons.

Question 7

What is the standard production lead time?

Accepted Answer

The standard production lead time is approximately five to seven working days after order confirmation.

Question 8

Does Ritachi offer custom packaging?

Accepted Answer

Yes. The company offers private-label packaging for whole beans, ground coffee and drip bags in standard or customized sizes.

Question 9

What certifications does Ritachi hold?

Accepted Answer

The company states that it applies ISO 22000, HACCP and U.S. FDA registration. Certification validity and product scope should be confirmed for each order.

Question 10

Can international buyers request samples?

Accepted Answer

Yes. Free samples of approximately 200–500 grams per variety are available, while the buyer normally pays the courier cost.

RITACHI B’LAO ORIGIN STRONG PROFILE DRIP BAG COFFEE (BOX OF 7 SACHETS × 15G)

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