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ViRFQ

VIRFQ Technology Solutions JSC

Tax ID: 0111373222

55 Nguyen Van Giap, Tu Liem, Hanoi

+84 866 696 212contact@virfq.com

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  2. User guide

ViRFQ

ViRFQ User Guide

Step by step, with screenshots, kept in sync with the latest interface — from sign-up to closing a deal with a buyer.

Screenshots show the Vietnamese interface; the English interface has exactly the same layout — switch with the VI / EN toggle at the top right.

Chapter 0

Getting started with ViRFQ

Register, verify your email, sign in and complete the first company details.

  • Register, verify your email and sign in

Chapter 1

The Overview dashboard

Read the key numbers and know what needs your attention today.

  • Reading the Overview dashboard

Chapter 2

Business profile

Complete the public profile so buyers trust you and get in touch.

  • Completing the business profile

Chapter 3

Products

Create export-ready product pages, auto-filled from your website.

  • Creating an export-ready product page

Chapter 4

The Verified badge

Submit documents to earn the Verified mark on your profile.

  • Earning the Verified badge

Chapter 5

RFQ Board and contact unlocks

Find matching quote requests, unlock buyer details and respond.

  • RFQ Board: finding quote requests and unlocking buyer details

Chapter 6

Marketplace

Where buyers find Vietnamese suppliers and products.

  • Marketplace: where buyers find you

Chapter 7

Nancy, the data assistant

Ask export data questions, find and unlock potential buyers.

  • Nancy, the data assistant: ask export data questions and find buyers

Chapter 8

Customers and pipeline

Track every deal from first contact to a closed order.

  • Managing customers in the pipeline

Chapter 9

WhatsApp and the auto-reply assistant

Connect a number, read the inbox, let the assistant answer buyers 24/7.

  • WhatsApp: connect a number, the inbox and the auto-reply assistant

Chapter 10

Meta Ads

Connect your ad account and see how many buyers your ad spend brings.

  • Meta Ads: connect your ad account and see how many buyers your ad spend brings

Chapter 11

Account, plan and team

Buy the plan, pay, invoices, security and staff accounts.

  • Buying the Platform plan, payment, invoices, security and staff accounts

Chapter 12

For buyers and frequently asked questions

Submit a quote request, RFQ verification and quick answers.

  • For buyers, frequently asked questions and how to get support

Still need help?

The ViRFQ team supports you directly during business hours.

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