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VIRFQ Technology Solutions JSC

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  1. Home
  2. User guide
  3. Creating an export-ready product page

Chapter 3 · Products

Creating an export-ready product page

Add a product with specifications, certificates, loading port and lead time; auto-fill from your website and view the public product page.

Updated: 09/09/2026

Screenshots show the Vietnamese interface; the English interface has exactly the same layout — switch with the VI / EN toggle at the top right.

Only the owner account can do this; staff accounts do not see this section.

In this article

  1. The product list
  2. Create a new product
  3. Frequently asked questions

Every product you create is its own page on the Marketplace, with its own address to send to buyers and to run ads on. A good product page answers the questions buyers ask first: specifications, certificates, minimum order, loading port and lead time. The WhatsApp assistant uses exactly this information to answer buyers.

The product list

  1. 1

    Bước 1: Go to Products in the left column. Click Add product (1) to create one; for an existing product use Edit (2) or View page (3) to open the public page.

    • The Active label means the page is publicly visible. A newly created product is content-reviewed by the ViRFQ team before it goes live.
    Product list with the Add product button (1) and the Edit (2) and View page (3) buttons on each card
    Products: (1) add, (2) edit, (3) view the public page.

Create a new product

  1. 1

    Bước 1: Fastest: click Auto-fill from website (1) and paste the link of the product page on your own website — the AI reads it and pre-fills the name, description and specifications. Without a website, choose the category (2), type the product name (3) the way buyers search for it (for example "Robusta green coffee beans — Grade 1, Screen 16") and write the description (4).

    • Upload at least 5 photos of the product to reach 80% completeness. Real photos of your goods, packing and containers convince more than stock images.
    • Product details table: add one row per specification (moisture, size, impurities…) or use the suggestion buttons such as *+ Variety*, *+ Fruit size*, *+ Brix*.
    Top of the New product page with the Auto-fill from website button (1), the category field (2), product name (3) and description (4)
    New product: (1) auto-fill, (2) category, (3) name, (4) description.
  2. 2

    Bước 2: Enter the origin region (1), the minimum order (2), the certificates (3: type to pick HACCP, ISO 22000, Halal…) and click the supported Incoterms (4).

    Product details section with the origin region field (1), minimum order (2), certificates (3) and the FOB and CIF Incoterms buttons (4)
    Details: (1) origin, (2) MOQ, (3) certificates, (4) Incoterms.
  3. 3

    Bước 3: In Shipping & delivery: type to pick the loading port (1), enter the container load (2, for example 10–12 t per 20-ft reefer) and choose the lead time (3). These three facts appear on the product page and in the WhatsApp assistant’s answers.

    Shipping and delivery section with the loading port field (1), container load (2) and lead time (3)
    Shipping: (1) loading port, (2) container load, (3) lead time.
  4. 4

    Bước 4: At the bottom describe the production process, the strengths and the FAQ — click Generate FAQ from existing info (1) to let the AI draft it. Check everything, then click Create product (2).

    • The product page address is generated automatically in English from the product name and never changes afterwards, so links already sent to buyers keep working.
    Bottom of the New product page with the Generate FAQ from existing info button (1) and the Create product button (2)
    Finish: (1) generate the FAQ, (2) create the product.

Tip

Create one product per main specification you sell (for example "Cashew W320" and "Cashew W240") instead of merging them into one page. Buyers search by exact specification and Meta ads target better too.

Product photos always win

If you do not upload process photos or a FAQ of its own, the product page borrows them from the Business Profile. Once you upload photos for the product, they always replace the borrowed ones.

Frequently asked questions

How many products can I create?
There is no limit. Prefer quality: give every page 5 photos, specifications and delivery terms.
Why is my product page not on the Marketplace yet?
A new product stays pending until the ViRFQ team reviews its content (usually within 1 working day). You can still preview it with View page.
I want to rename or delete a product.
Click Edit to change the content; the page address stays the same. To hide a product, contact support to switch it off without losing data.

Related articles

  • Completing the business profile
  • Marketplace: where buyers find you
  • WhatsApp: connect a number, the inbox and the auto-reply assistant

Still need help?

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